PointClickCare Partners with Toi Labs

Mississauga, ON and SAN FRANCISCO, CA – January 31, 2023 – Toi Labs’ TrueLoo® technology transforms existing toilets to augment human care and return dignity and freedom to long-term care residents. Currently, care staff manually log toileting activity for chronic conditions such as UTIs, dehydration, bleeding, vomiting and communicable diseases. TrueLoo® automates this data collection and process, enabling long-term care operators to stay on guard 24×7 while not having to frequently check in with residents about their toileting.

“TrueLoo® is a breakthrough application of AI that humanizes care. By partnering with PointClickCare, we are making this technology more accessible and integrated into operators’ day-to-day workflow,” said Vik Kashyap, Founder & CEO of Toi Labs.

“Through the initial integration and offering on the PCC marketplace, Toi Labs’ innovative TrueLoo® technology enables senior living and post-acute providers to remotely and passively monitor residents’ toileting activity. This leverages the time of care staff more effectively and provides residents with a higher level of care,” said Ben Zaniello, Chief Medical Officer of PointClickCare. 


Toi Labs has developed the TrueLoo® toilet seat that scans human output to enable better health and wellness. Every year, millions of older adult hospitalizations are related to conditions that show up in stool and urine. Over 20 senior living operators with a reach of more than 323 senior communities use TrueLoo® technology. In 2022, Toi Labs delivered more than 8,000 anomalous reports throughout North America. For more information, please visit www.toilabs.com


PointClickCare is a leading healthcare technology platform enabling meaningful collaboration and access to real-time insights at any stage of a patient’s healthcare journey. PointClickCare’s single platform spans the care continuum, fostering proactive, holistic decision-making and improved outcomes for all. Over 27,000 long-term post-acute care providers, and 2,700 hospitals use PointClickCare today, enabling care collaboration and value-based care delivery for millions of lives across North America.