Toi Labs takes the privacy of its users very seriously.
We keep personal and health information strictly confidential. Our practice is to anonymize all data that we collect from TrueLoo® devices.
Due to variability in human anatomy as well as toilet types, there is a small possibility that private body parts may be imaged. We minimize this risk by using a privacy zone that cannot be imaged. In the event a private body part is imaged, we will immediately inform affected users, permanently destroy any images showing any body parts, and suspend the affected user’s device until the privacy zone has been increased, further reducing the area being imaged.
As with all wireless data transfer, there is a chance that the confidentiality of the information we collect could be breached. We will take appropriate steps to minimize this risk.
If you have any questions about our stance towards privacy, please contact us.