Providing daily and weekly reports of bowel and bladder abnormalities enables early interventions by community staff. This may reduce hospitalizations and emergency room visits. By using TrueLoo®, caregivers no longer have to follow residents into their bathrooms anymore, giving residents back their independence and dignity when using the toilet.

No, TrueLoo® is not intended to diagnose, treat or prevent any medical condition or disease. TrueLoo® helps identify abnormal waste patterns to improve wellness.

The goal of TrueLoo® is to eliminate bowel and bladder documentation and review from caregivers’  daily workflow. This eliminates the need to observe, interpret, remember, and document stool and urine data, allowing staff instead to focus on assisting the resident when an issue arises. The reporting on meaningful changes allows staff to prioritize care and increase the chance of catching important issues early. The TrueLoo® toilet seat automates an unpleasant task and provides a way to improve care using technology.

The TrueLoo® optically scans what’s in the toilet, sends it to secure cloud servers, and analyzes the data for signs of clinically concerning changes in bowel and bladder patterns that have been linked to potential health issues in scientific literature. 

There are no known safety risks to residents using the TrueLoo® toilet seat.

The benefit of TrueLoo® remains the same. It can locate and help narrow down to at least a single room where there needs to be more investigation. Its reports are adjusted for this and still able to report important changes in waste patterns. The true advantage is knowing that in one room there is one of two people that may be exhibiting symptoms out of the ordinary, instead of hunting every room for these clues.

Guests are welcome to use the toilet, and there is prominent sign on the TrueLoo® seat asking that they press the button on the side of the seat to temporarily disable it. Even if they occasionally use TrueLoo® without pressing the button, it will not cause issues given the continuous nature of the monitoring.

The TrueLoo® illuminates the toilet bowl to provide controlled lighting for the analysis.

For best results, we recommend using a mild detergent such as Windex or 409 and a soft cloth. Powdered bleach (Comet®, Ajax®) and “scotch pad” type products should be avoided as they could damage the toilet seat. Most regular cleaning products are acceptable. When cleaning the toilet, it is recommended that the glass on the bottom, back portion of the TrueLoo® seat  is also wiped with a soft cloth.

Toi Labs takes great effort to ensure privacy is maintained at all times, by complying with HIPAA, under US regulations. Resident information is completely de-identified, from data capture to analysis. All data collected is fully encrypted, and stored on HIPAA-compliant servers. The seat itself does not carry the name or location of the resident, and does not scan any body parts. Every possible measure is taken to secure the data both in transit and rest from the time of collection and onwards. In terms of transitioning from one resident to another (such as changing residents on one TrueLoo®), the same security and privacy measures are maintained.

$65 per TrueLoo® per month for under 200 seats, with lower rates at higher volume, down to $30 per month above 1,000 seats. The minimum initial order is 30 seats. See our pricing page for details.

Yes. TrueLoo® records every toilet visit automatically and turns it into reports your team can use, so staff no longer need to log bowel and bladder activity by hand.

Yes. TrueLoo® integrates with PointClickCare, so reports can flow into the records your team already uses.

Yes. The minimum initial order for communities is 30 seats.

Yes. Tell us about your situation at sales@toilabs.com and we will help you get set up.

No. TrueLoo® is a wellness product and is not FDA cleared. It is not intended to diagnose, treat or prevent any medical condition or disease.

You can contact Toi Labs directly by calling 415-952-3470, or by sending an email to support@toilabs.com.